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This is one of my favourite questions because it means the small business owner has realised the advantages and benefits of using Google Workspace to help them become more productive and collaborate more both within their business, as well as externally with their clients and customers. There’s a couple of ways you can buy Google… Read more: Where can I buy Google Workspace from?

We’re all looking for ways to increase our productivity, manage our time better and just do things a little bit easier right? Well, Google Keep is one of those lessor known applications that can help us small business owners in quite a few ways. Check out the 10 tips below – all tested by me,… Read more: 10 Ways to use Google Keep to increase your productivity as a Small Business Owner

Wondering what people are talking about when they mention email aliases in Google Workspace? Get up to speed in this easy to read article on the what; the why; and the how of alternative email addresses.

One of the great advantages of Google Keep is its checklist functionality. You can use checklists for creating to-do lists; packing lists; and shopping lists, to name just a few. I personally have created a default packing list which I then copy and edit as required for every new trip. Creating a checklist note on… Read more: How to create and manage lists in Google Keep

Did you kow that in the 2021-2022 financial year, the average cost per cybercrime reported to the Australian Cyber Security Centre (ACSC) rose to over $39,000 for small businesses? And it’s not just the financial cost – if someone gets hold of your clients’ personal data you could find yourself in breach of privacy laws… Read more: Staying safe online as a small business owner

I have said it before, and I’ll say it again – Google Keep is a sadly under-rated note taking application. But if you, like me, are a Google Keep fan then you might have had some questions about it – so here’s my FAQ on Google Keep which’ll hopefully help resolve some of those niggling… Read more: Google Keep – Frequently Asked Questions

I absolutely love Google Calendar and as a top-level Google Product Expert I get to see some really fascinating and interesting ways that people want to use Google Calendar. I also see some of the same questions over and over again. So here’s my FAQ on Google Calendar which’ll hopefully help resolve some of those… Read more: Google Calendar – frequently asked questions

Are you sick of the back and forth of booking appointments with clients?You know what I mean – someone wants to meet you (virtually or in person) to discuss your services. So you send them an email with a suggested date and time. But that’s not good for them, so they send back another date… Read more: Manage your availability with Google Calendar and Appointment Schedule

Did you know there are two different ways to create a Google Calendar event from Gmail? Both are easy to do but you do end up with different calendar events

Want to increase the cybersecurity of your small business? Turn on passkeys in Google Workspace!

I wanted to sign up for Google Workspace Business Starter but it is recommending Business Standard – help!

So given I/O is Google’s flagship event featuring the latest announcements and updates in technology and is primarily designed for developers do any of the things they announced in May 2023 really have any relevance to you as a small business owner?

Wondering whether Google Workspace is a good choice for your small business? This article outlines benefits and specific examples

If more money is going out of your small business than coming in, then you have a negative cash flow. This article shows you how to use Google Workspace tools to help bring in more money.

Get the best practice steps for writing and issuing invoices through your Google Workspace-run small business.

Learn the absolute best way to set your Google Workspace free 14 day trial – written and tested by a Google Workspace Product Expert!

Learn how to send automated out of office replies in Google Workspace even if someone emails your email alias

Learn and take action on the two reasons why your brand new Google Workspace business email may be sending but not receiving emails

Do your clients keep sending you Word documents and Excel spreadsheets that take up storage and cause version control problems in Google Drive?

Wondering why other people can see your working hours in Google Calendar but you can’t? Get the quick and easy workaround in this article.

Learn the best steps to take before adding new employees to your small business Google Workspace plan in this easy to follow article.

Have you heard of PayID? Essentially you associate your bank account with your phone number, email or ABN and then in future, if someone wants to transfer money into your bank account, you give them the mobile phone number (for example) rather than your BSB and Bank account details. It’s very handy when you’re out… Read more: Improve security of bank payments with PayID

Proper invoicing helps to protect your small business’s cash flow, maintain good records and meet your tax obligations. This easy to read article shows you how to create and send invoices and deal with unpaid invoices.

Speaker Spotlight is a pretty cool feature, and I’m sure it will be a big hit with people who use Google Meet and Google Slides.

If you’re an administrator then you’ve got the power to change this for your users – read on to find out how. If you’re a user who’s experiencing this issue – send this article to your administrator!

Want to sync certain events from a personal to a work Google Calendar without manually inviting it each time? Learn how a Zapier workflow may be the answer in this easy to read, practical article.

Do you want to create or edit an event with a single click? How about jump to a specific date in Google Calendar? These shortcuts will help improve your productivity in less than 5 minutes!

We’ve all experienced it right? Someone sends us a calendar invitation and we want to attend but the time or date just isn’t right. So how do you suggest a new time if you’re using Google Calendar?

Do you ever have to create the same event over and over? Perhaps you’ve got standard ‘job details’ that need to be added to an event – how do you make sure they’re properly added?

Did you start a trial of Google Workspace and decide it wasn’t for you? Sorry to see you go, but it’s fairly easy to cancel the trial.

Do you have many people needing access to the one inbox – like support staff or freelancers? This simple to understand article walks you through exactly how to set up such an inbox.

Using Google Workspace in your small business and want multiple emails like contact@, info@ etc? This simple to understand article steps you through exactly how to add them in a simple, easy to understand way

Do you have multiple domains that you’d like to manage through the one Google Workspace installation? Find out how in this simple, easy-to-read article.

Are you a Google Workspace user? You may be wondering what ‘workspace’ is in Google Drive and how to use it. Read on to find out more!

Wondering if Google Workspace can host your website? The short answer is yes – this easy to understand article walks you through the long answer including the pros and cons!

Having issues with Google Workspace? This comprehensive article describes all the support options available to you as an administrator

What does Google Workspace mean when it talks about Rapid release and Scheduled release domains?

Multi-factor authentication (MFA) is a way to prove your online identity through two different checks. It is sometimes called two-step verification (2SV) or two-factor authentication (2FA).

What a great question! And one that I think a lot of people ask. After all, you can set reminders on Google Keep just like you can on Google Tasks, you can put details into each and both show up in Google Calendar. So why choose one over the other? Do you even have to… Read more: What’s the difference between Google Keep and Google Tasks?

Are you a sole trader/solopreneur and wondering why you’re not seeing suggested 1:1 chats based on current meetings on your Google Calendar?

A comprehensive guide to improving your small business Google Workspace security by setting up a separate Super Administrator account

This is a complete guide to Google Chat for Google Workspace administrators. Learn how to set up and administer Google Chat in a small business with this simple to understand, but in-depth post.

This article explains how to resolve the “no access to google maps contact administrator” error in just a couple of quick easy steps – so let’s get started. Actually, before we do – just a reminder that you’ll need to have Google Workspace administrator rights to resolve this issue. If that’s you, fantastic. If not,… Read more: How to turn Google Maps on in Google Workspace

One of the main advantages of Google Calendar is how you can enter an event via the web interface and within seconds it is visible on your phone – or vice versa: add an event on your phone and woosh, there it is on Google Calendar on your computer. Unfortunately, for some people that last… Read more: My Google Calendar mobile app does not sync with my desktop Google Calendar

I’ve previously written about using 2 factor authentication (2FA) to stay safer when using your Google account, even as a sole trader. I also mentioned how that particular authentication technique couldn’t be used with Google Workspace. However, there is another version of 2FA or two-step verification that can be used by Google Workspace users which… Read more: Staying safe with Google Workspace and 2 step authentication

Has this ever happened to you – you’re trying to share your Google Workspace Calendar with someone outside of your business and the only option you have is ‘See only free/busy’ but really you want them to see the event details? For sole traders this usually happens when they try to share their work calendar… Read more: How to allow someone outside your business access to a Google Calendar

If you’re using the Google Keep mobile app then you can access previously synced Google Keep Notes even when you’re not connected to the internet. But what if you’re not using the mobile app?

Yes they are. In fact they are so private that you can’t even share them with someone else, which is a major failing in my opinion and one of the reasons I still keep using Google Keep. Want to learn more about Google Keep and how you can use it in your small business? Check… Read more: Are Google Calendar tasks private?

Yes it is definitely possible to export a Google Doc to PDF. The way you do this export to PDF does differ depending on whether you’re using your PC or the mobile app though. Exporting a Google Doc to PDF on your PC In Drive on your PC open your Google Doc and select File… Read more: Is it possible to export Google Docs to PDF?

Wondering when a Google Calendar event was created or modified? There’s only one way to do that if you’re using the free version of Google Calendar.

Are Google Keep notes backed up? Well yes and no. But there’s a great way to keep a separate copy of them if you want via Google Docs

Have you changed the name of your Google Calendar on your PC or laptop? Many people do, to make the default Google Calendar name more meaningful to them. But, then you go to your Google Calendar mobile app and the name change hasn’t come through! So you refresh the calendar app; uninstall and reinstall it;… Read more: Why is my default Google Calendar not showing on the mobile app?

So you’ve set up an alternate email address in Gmail to save on having to check multiple inboxes every day AND you’ve set Google Calendar up so you can respond to invitations sent to another email address BUT when you reply to those invitations, the RSVP comes from your main Gmail address, not the address… Read more: Can I RSVP to a Google Calendar invite from an alternate email address?

This guide gives you three quick ways to get in touch through Google Calendar, with your guests on web or mobile.

I love the ability to copy a Google Keep note – personally I’ve set up a number of notes which act as templates (like packing lists for example) and when I need to use one I just copy it for my next trip or requirement. This article quickly and easily shows you how to do… Read more: Copying a Google Keep note

In this chapter we’ll learn how to delete and restore Google Keep Notes on both the website and the mobile app.

In Chapter 3 of Google Keep for Small Business Owners we look at some of the basics: how to create and edit a note on both the Google Keep website and the mobile app

Want to automatically add a signature block to your email? Or choose a different signature every time you write an email? Learn how!

Under the Notifiable Data Breaches (NDB) scheme, any organisation covered by the Privacy Act 1988 must notify affected individuals and the Office of the Australian Information Commissioner (OAIC) when such a data breach occurs. Notifiable data breaches (as defined by the OAIC) occur when: Unauthorised access or disclosure includes when: The scheme started in February 2018… Read more: What is the Notifiable Data Breaches scheme and should sole traders care about it?

Last week I wrote about cyber security specifically passwords and passphrases and how using a password manager could help. What is a password manager? Password managers pretty much do what the label says – they allow you to store all your passwords in a virtual safe. All you need to remember is the safe’s ‘combination’… Read more: What is a password manager and why do I need one?

Being online and digital is great – it can save small businesses (including sole traders) time, and allow owners to work ‘anywhere, anytime’. But with that connection also comes risk. We’ve all heard of online scams that target individuals and security breaches targeting large companies with the end result usually a request for money or… Read more: Why do I need to worry about cyber security? I’m just a sole trader!

A few days ago I wrote about Getting Started with Google Tasks and today I thought I might go a little further into how you as a sole trader, professional or independent contractor can use this light-weight but extremely handy application from Google. If you haven’t looked at the earlier post then please do so… Read more: Doing More with Google Tasks

One of the things I like most about going digital is having the ability to take notes and get reminders about things no matter where I am. No more looking for paper or a pen; no more scribbling a phone number on the palm of my hand; no more searching for that Post It note… Read more: Getting Started with Google Keep

Update September 2020: Google is slowly rolling out the ability to add Tasks from the Google Calendar mobile app which is fantastic news. When you click on the + button in the bottom right, you’ll see the ability to add a Task as well as Event or Reminder. No more worrying about where your tasks… Read more: Why can’t I see my tasks on the Google Calendar mobile app?

This is a question I hear a lot – someone will tell me they created a Google Keep reminder or a Google Task but that they can’t then see the item in their Google Calendar. UPDATE 20 AUG 2023: It is no longer possible to see Google Keep Reminders on Google Calendar, regardless of whether… Read more: I’m not seeing my reminders or tasks in my Google calendar – what’s going on?

I love to-do lists (which might explain why I wrote a book called “Master your To-do list“) and I’m guessing if you’re reading this, you do too. Luckily Google has provided us with an easy to use, light-weight task (or to-do) application for free. Who shouldn’t use Google Tasks? Before going any further, I should… Read more: Getting started with Google Tasks